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Teach You How To Keep Buyers Online.

2009/1/6 0:00:00 15

1, first of all, we should be mindset.

Care, too much care, but things will be very bad, for example, some people new shop, will be dry because of the lack of business, it is absolutely impossible. Everything has to go through a process, which has been smooth sailing at the very beginning. Even Mr. Li Jiacheng has experienced a lot of discipline. Let alone! So, during this period, do not crave how good your business is. When we do not have business, go to the forum and Taobao University, post a post and see what else to learn. People, live and learn, do not live long enough to learn. 2, do you have a good quality? This is the most important thing. All things must be reported with a common mind, if too.

This is a very essential problem.

Some sellers are just a one-time business, because the quality of Dongdong itself can not pass, even some sellers sell something on the Internet, and even they haven't seen what the east look like (especially what clothes like Ruili). In fact, the delivery is to reduce the risk to the seller, but you don't even know the quality of the product you sell. How can you explain it to the buyer? In case of any problems, how to solve it?

In this way, even if I have done a business, I think the buyer will not patronize again. She may tell her friends and do not buy it again, so that you not only lose a customer, but conversely, if your goods are cheap and fine, you will not only be a customer business, she will also tell her friends, oh, 3, preferably in kind.

Many sellers have omitted this step, directly uploading the photos of the official models, so that there is no special feature. Because there are a lot of pictures on the Internet, if the photos are taken with them, the effect will be different. How much more is the picture of the models? It's hard to say. So, if you want to really do a good job in Taobao, taking pictures is an essential step. Go to Taobao university to study well. I used to be a rookie too. Now I have learned some three legged cats and Kung Fu!

4, be patient.

Sometimes it is hard to avoid meeting some MM who are not good at speaking. At this time, we can not afford to lose patience. No one is a bit angry. But who wants us to do the service industry? Come slowly, be gentle! Be warm! Don't always be "Oh, um," it's also impolite.

Add a "hello", add a "thank you", finish saying "thank you for supporting the shop"! Think about the fact that we sometimes buy things outside, if the waiter is very good, are they all embarrassed to buy it? Ha ha! 5, for the buyer's request, do you do your best?

Yesterday, I met a MM in Guangdong. She was opening a real store. She wanted to buy from me. It was a chain of lollipop. To tell the truth, my price was almost the lowest on Taobao, because at that time it was because I earned popularity, so I didn't think of making money at all, because the color was not very full at that time, but MM saw other colors from other stores. I asked if I had any, I said I had to go to get the goods again, and she didn't want much else.

Once again, I declare that I didn't earn enough money even if I had taken it in the past!

That morning cloudy day, I went to pick up the goods, unfortunately, when it came back that day it rained, and did not bring an umbrella, and came back with fever.

But I will still be very happy. At last, do you know? The MM not only bought those chains, but she basically bought everything in my shop. Why didn't I know, maybe I was moved!!! I think business is the first thing to do, to learn to be a man, and to do business naturally! 6, about the review.

Do you have any comments for the buyers? So from now on, sellers must be diligent and play a lot of words.

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