No shoes can be repaired, but on the top of the shoes there is more ballpoint pen printing, which annoys the owners of the shoes.

The dispute between the two sides made the shoe vendor angry and called the police to resolve the dispute.

Around 10 o'clock last night, there was such a dispute in a chain store called "beautiful clean" shoes located in North Street of Kang Yi Ju, Dongcheng District Dongtai garden.

The shopkeeper said he did not see clearly when he received the shoes.

At about 10 o'clock yesterday evening, the reporter saw a crowd of people standing around the door of the shoe repair shop.

In the shop, two men and women, about 30 years old, were sitting on a high platform in a small shop, quarrel with their legs and quarrel with another man.

They are surrounded by a lot of messy shoes and shoes repair tools, and everywhere on the floor are scattered business cards and glass fragments.

After hearing the reporter's identity, the woman told reporters that she would bring her 9 pairs of leather boots and a pair of sneakers to the shop at around 3 p.m. on the afternoon.

When he came to pick up his shoes on the 12 day, he found that a 4 cm long ballpoint pen was printed on his leather boots.

But the shoe shop owner denied that it was his duty to deny it.

The woman told reporters that her leather boots were bought from Japan last year and spent more than 1400 yuan.

When the journalist picked up his boots, he found that the sole was written in English and made in China.

In response, the woman said it was exporting to domestic sales.

The owner of the shoe store told reporters that when the woman sent shoes to care that day, just 3 guests in the shop were polishing shoes.

Just a simple understanding of the requirements of guests, know that these shoes should be deodorant and care, and did not carefully check each place.

Until the customer came to pick up his shoes, he found out the problem after he found it.

But the female customer insisted that the shop owner had done it and started smashing it.

Emotional disputes arise between the two sides.

Mr. Zhou told reporters that the material of this pair of leather boots is water based leather, and it will darken after encountering water.

If you wash the ball point pen, the boots will change color, deeper than the previous color, and will recover slowly after a period of time.

After the incident, he also explained to the customer the situation, but has not been easing the excitement of the other side.

So far, Mr. Zhou said, no one can tell clearly how the ball point pen is printed.

It is strange that they should not be examined carefully for a while.

But that's all he has to do now.

Faced with a shoe store that had been working hard for over 3 years, he and two workers remained calm.

But later, the other party was "humiliated" and could not bear to be insulted. Next week, the police were called to the police.

The woman surnamed Chen told reporters that both sides had expressed some angry words after the dispute, and both sides had mutual accusations.

She explained that she didn't care much about the amount of compensation. She only hoped that the shopkeeper could recover her boots and stand on the consumer's side. She also hoped that her rights would be guaranteed.

She did not want to give any explanation to herself.

The Consumer Council:

Excessive behavior is not conducive to solving problems.

Deng Guoping, Secretary General of the Dongguan Municipal Council, said that consumption disputes like this were reflected in the Consumer Council's consultation and mediation, which required mutual understanding and mutual understanding. Such extreme acts as smashing shops were not conducive to the final settlement of disputes.

Deng Guoping said that the problem of shoe store is that there is no careful inspection of the items sent, so this is the trouble.

After the two sides had problems, they should negotiate to solve them. But the shoe owners had to smash up the shops to make the contradictions more escalated, and the losses would also be borne by consumers. Even if justified, they would become irrational.