Yesterday, the Nanchang citizen Ms. yuan complained to the newspaper that in May 4th, she bought a pair of black leather shoes in a shopping mall "Grace" shoe store in Zhongshan Road, Nanchang.

"After wearing for two hours, the shoe buttons of the two shoes fall off and can no longer be worn."

Ms. Yuan said that in May 6th, she came to the counter, asking for a new pair of shoes, but was rejected by the other party and said it could only be repaired.

On this matter, the manager of the counter said that the shoes had been tested before leaving the factory, and there should be no quality problems.

In addition, according to the manufacturer's regulations, shoe buttons are only accessories for shoes. Problems can only be repaired and not changed.

Finally, Luo said that they would first repair shoes, and if the shoe buckles fell again within three months after repair, they would consider replacing new shoes for Ms. yuan.