(1) the etiquette of making phone calls should use natural tones, do not need to improve, and do not pretend to be affectation.

Speak clearly and keep your speed normal. It sounds clear and clear, just like face-to-face conversation.

People usually say "hello" when they hear the phone ring.

The person on the phone asked, "is the XXX in?"

Or, "excuse me, please call for me."

If the person you are looking for is out, the person answering the phone should ask if there is anything to tell.

The best way is for the caller to leave his name and phone number to the other person, and ask him to tell the person he is looking for, not to listen to the other person.

It is inappropriate to call a classmate, colleague or friend at home after 8 o'clock in the morning or at 10 o'clock before 10 o'clock, unless there is something important to tell or discuss.

If you dial the wrong number, you should apologize to the other person.

When you receive a wrong call, gently tell the person, "you have the wrong number!"

A rude and impatient answer will not only make you feel bad about the other person, but also make the people around you feel bad about you.

(two) courtesy and courtesy, social interaction, courtesy and reciprocity is human nature.

Send some congratulations to your elders, respectfully.

Visiting relatives and friends, bringing gifts such as cakes, candy, toys and so on to show their affection for young people.

Congratulations on the wedding and a commemorative gift for congratulations and wishes.

Go to school, graduate, send some books, encourage progress.

Great festivals give cards to each other and share happiness.

It is not easy to get help from others, thanks to giving gifts.

Friends are frustrated, giving gifts, showing comfort, and so on.

The original intention of "giving gifts" is not alms, nor subsidies. It should not be measured by the value of money. Therefore, gifts should not be too vulgar and extravagant.

Precious gifts do not necessarily mean that they are thick and thick.

It is necessary to pay attention to different objects, situations and contents, especially the identity, character, habits and hobbies of the object.

Gifts are not suitable for men and women.

It is not advisable for the elders or patients to give medicine.

Outdated gifts should be rude.

It is rude to marry, Zhu Shou, and so on.

Wei