Meeting etiquette: greeting "hello" and "hello" can play the role of lubricants at the beginning of interpersonal relationship.

When you are not familiar with your boss or colleagues, start with greeting.

Every day, when you enter the company, you can say to all the colleagues, "good morning!"

It is a smile that you believe your colleagues will repay you.

If you are faced with customers, you can fill in a polite phrase like "disturb and feel embarrassed" after greeting. Customers who have not seen you for a long time can add a sentence like "long time no contact, please don't mind" or "safe and sound". Such exquisite greeting can leave a deep impression on the other side.

When you greet people, you must pay attention to: 1, look at each other when you speak; 2, keep smiling; 3, listen attentively; 4., occasionally change the topic and the way of speaking.

When you deliver your business card, you use two thumbs and forefinger to hold the business card, so that the text faces the other side.

When you pick up your business card, you should use both hands, and read the contents above carefully.

If you want to talk with your partner, don't put away your business card, you should put it on the table, and promise not to be pressed by anything else.

When attending a meeting, you should exchange business cards before or after the meeting, and do not exchange cards with others without permission.

The principle of introduction is to introduce the low grade to the senior level, introduce the young to the senior, introduce the unmarried to married, introduce the male to the female, introduce the native to the foreigner.

When visitors come to visit the guests, they should take the initiative to get up from their seats and lead guests into the reception hall or public reception area, and bring drinks to them.

If you are talking in your seat, don't overlook your voice, so as not to affect your colleagues around you.

The elevator, etiquette, elevator and elevator are all accessible to everyone, but even after entering the workplace, elevators are also learned.

Accompany the guests or elders to take the elevator, when the elevator door opens, they can enter the elevator first, press the door button first, and the other hand hold the elevator side door, and invite the guests to be advanced; after entering the elevator, press the floor button that the guest wants to go to; when other people enter in the process, they can ask for a few floors voluntarily, and help to press.

In the elevator, try to face the guests sideways.

Reach the target floor, hold the door button one hand, and the other hand make the request.

After walking out of the elevator, the guests immediately stepped out of the elevator and enthusiastically guided the way forward.

In the workplace, dining or Chinese food is the main food.

When guests are dining, they must judge the correct position of the upper and the lower, the seats on the window, the seats inside, and the seats that can overlook the beauty.

When you arrange seats, ask guests to sit in front of you. When you are seated with your boss, ask your boss to sit next to you. You should stand on the left side of the chair, open your chair with your right hand, and do not make any noise.

When booking a venue, you should ask the store to keep a good location, not the bathroom or the uneven corners.

The table manners of Chinese food are relatively simple, so long as we pay attention to the following points: 1.

Before the host and guest have moved the chopsticks, they can't eat them first; 2, when someone is picking up dishes, they can't turn the turntable on the table; 3.

The western food etiquette is more complicated. If the new person has more chances to enter western food, it is best to buy a Western food etiquette in advance.

When you call, you should pick up the phone as soon as possible, so that the phone will not ring more than three tones.

Pick up the phone, first report the name of your company or department, then ask who the other person is.

When the identity is reported, it is best to confirm once, repeat, "you are so and so of a certain company, are you?"

Hold the receiver in your left hand, note at any time at your right hand, ask the other party to repeat it when you do not hear clearly.

The matter that the other side confessed should be recorded in detail and restated once.

If the person answers the phone, he says, "wait a moment," and immediately call the person you are naming.

At the end of the conversation, you must say thank you first and hang the microphone when you hear the other person hang up the receiver.