Reader's history shows the pair of high-end sports shoes to reporters. The shoes are marked with English brand (THENORTHFACE), and all of the products are English, and their origin, production enterprises, execution standards and so on are not identified. They look very much like imported goods.

Mr. Shi said, there is not a Chinese language. Is it not a product of three products?

According to him, in August 16th, he bought a pair of waterproof sports shoes with a price of more than 1300 yuan and a discount price of 799 yuan in a commercial building.

2 months later, the weather was cool. Mr. Shi began to wear these shoes. He was very careful when he was wearing it, and he was not willing to wear it on rainy days.

Before and after wearing it for 20 days, the problem appeared. The sole and upper of the 2 shoes were degumming, and each opened a big hole.

Mr. Shi is heartache and melancholy. He has been wearing shoes for many years and has not had such a serious problem. It should not be related to his clothes, but because of quality reasons.

The reporter contacted the customer service department of the business department.

They attached great importance to it, and immediately investigated the brand counter. They found that the shoes had been sold out, and the similar products were not found in the products sold at present.

The customer service department said that they would urge the relevant counters to properly handle the matter, inspect the merchandise sold in the shopping mall, improve and standardize the commodity logo, so that consumers can clearly consume.

Yesterday morning, the customer service department of the shopping mall and the retail head of Shanghai Jing Yun sporting goods Co., Ltd. communicated with Mr. Shi personally, returning the shoes to deal with them, and compensating the corresponding losses.

According to the relevant person in charge of Shanghai Jing Yun sporting goods Co., Ltd., the company is (THENORTHFACE) a retail agent for rolls Fyes, the product is from another company, the pair of sports shoes are produced in Zhongshan, Guangdong, not imported goods, the Chinese logo is missing in the sales process.

The reporter asked, since it is produced in Guangdong, why the logo on the outer packaging and shoes does not comply with the relevant laws and regulations of the state, and uses the Chinese standard to label the origin, production enterprise, telephone number and the implementation standard, the person in charge can not give an answer.

However, they said that the company attached great importance to the matter. At present, the shops and existing inventory commodities were checked and found that the problems were immediately rectified, and the unqualified goods were never put in the cabinet, and the relevant responsible persons were punished.