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Authoritative Reminder: "Preferential Shoes" Cannot Escape The Responsibility Of San Bao

2010/4/19 17:02:00 158

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The "preferential shoes" are opened just one day after they are worn. Should businesses bear the responsibility of "three guarantees"? Yesterday, Qixia Branch of Industry and Commerce handled a dispute over preferential commodities, and merchants finally implemented "three guarantees" for normal commodities.

Two days ago, Ms. Zhang bought a pair of high-heeled shoes at an individual shoe store in Maigaoqiao, and spent 199 yuan. At that time, the merchants said that they were preferential goods and only provided a sales voucher without issuing an invoice.

Just one day after wearing the new shoes, the glue opened. The merchant refused Ms. Zhang's request for return and replacement, because the shoes were a special offer and did not enjoy "three guarantees".

The industrial and commercial personnel confirmed that the information reported by Ms. Zhang was true. It is a quality problem that the "preferential shoes" are opened after only wearing one day, and the seller did not explain the quality problem of the shoes when selling them, so he should bear the responsibility of "three guarantees". After mediation, the dealer finally replaced a women's shoe for Ms. Zhang.

Recently, the temperature has turned higher, and many businesses have promoted in the name of "preferential goods" and "processed goods" in order to clear their inventory. Then, is the above preferential treatment and commodity handling normal "three guarantees"?

According to the industrial and commercial personnel, whether to implement "three guarantees" for preferential goods and processed goods depends on two situations. If the business claims that the price reduction is due to relocation and seasonal discounts, and the reason for the price reduction has nothing to do with product quality and function, the business operator should bear the responsibility of "three guarantees"; If the commodity has some defects and the merchant has declared to the consumer in advance, the merchant may not return or replace it after sale.

　　 The industrial and commercial personnel remind consumers that when purchasing similar preferential goods, it is better to ask the merchants to explain the product quality and "San Bao" situation in advance, and then decide whether to buy or not as the case may be. This can not only safeguard their own interests, but also avoid conflicts. ?