According to the guest's identity, number, sex, age, physical condition, living habits and work needs, we should arrange according to the guest's identity, number, sex, age, physical condition, living habits and work needs. We should consider the factors such as the budget of the reception, the actual reception capacity of the hotel, the reputation and service quality, the surrounding environment, the traffic condition, the safety conditions and other factors, and the basic living needs such as air conditioning, hot water, toilet, telephone, television, entertainment, shopping and office, meeting facilities must meet the requirements.

The receptionist should make the guests feel at home, considerate and considerate, but should not interfere with the private life of the other person, and shall not limit the personal freedom of the other person, so as not to affect the rest of the other party.