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Luxury: Please Don'T Forget "After Sale".

2010/8/31 15:48:00 29

CUCCI

  

Flower more than 10000 bought a CUCCI at the exclusive store.

Satchel

Ms. Li has broken the metal buckle for a month, and the sales personnel said that the local repair could not be done. The cost of the spare parts for the Sinop pportation was to be taken care of at least hundreds of pieces.

Journalist survey found that many thousands of luxury goods, once there is a problem, because the local lack of professional maintenance points, appear "maintenance difficult".


On the 30 day, Ms. Li, a citizen, told reporters that she bought a paragraph a month ago.

CUCCI

A month later, he found that the metal buckles on the package were broken, and went to the store for consultation. But the salesperson replied, "there is no professional maintenance point in the area. We need to send it to Hongkong, China.

Italy

The cost of the fittings is at least several hundred, and the repair time is not easy to say.


Reporters visited many luxury stores in jewellery City, such as jewellery, name bags and so on, and businesses said they did not provide professional maintenance of products.

The main reason is that there is no special agent maintenance point in Qingdao, and there is no professional technical personnel. Most of the luxury goods, whether accessories or maintenance, are complicated. The general maintenance points are difficult to guarantee the quality of maintenance.


"Luxury maintenance is a big market vacancy."

Qingdao industrial and commercial bureau staff said that at present, there is no special luxury "Three Guarantees" regulations.


It is suggested that when consumers purchase luxury goods, they should ask businessmen whether there is any special after sale service and written undertaking, and read in detail the use and maintenance instructions before using them.

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