September 1st, "I bought it for 599 yuan.

Mr. Kong told reporters that he bought a pair of 599 yuan Nike shoes at Nike store in Laishan in August 2nd.

In August 22nd, he accidentally discovered that the upper part of the upper was rubber, about centimeters long.

I didn't expect second days, Mr. Kong.

Mr. Kong said he then found a shop that bought shoes to ask for a refund or a change of shoes, but the staff in the store said he needed to get the invoice.

On the 26 day, Mr. Kong came to the Nike store with the receipt of his shoes and the shoes that he had glued. The staff said he could give Mr. Kong free maintenance and glue, but he could not change his shoes or make a refund.

The reporter came to the Nike shoe store on the two floor of Jia Shi Ke, and the staff member, Ms. Wang, said that this situation of Kong has gone beyond the time limit for the refund, so it can only be maintained at present.

If Mr. Kong suspects the shoes are genuine or fake, they can go to the Quality Supervision Bureau for testing, and they have no other way.

The reporter contacted the director of the Municipal Industry and Commerce Bureau to deal with consumer complaints.

Ma director said that according to the regulations on the repair and replacement of leather products in Shandong Province, the three package period of Mr. Kong's shoes is three months, but at the same time, there is a time limit for the three package liability. That is, "7 days" stipulates that the product failure occurs within 7 days from the date of sale, and consumers can choose to return, replace or repair.

There is also the "15 day" regulation: the product fails to function within 15 days from the date of sale, and consumers can choose to replace or repair.

Mr. Kong's situation is not within the scope of these Provisions, so shops can only be maintained.

If Mr. Kong is not satisfied, he doubts that the shoes are genuine and false. He can go to the geological supervision department to authenticate. If the shoes are genuine, the identification fee will be paid by Mr. Kong. If the shoes are identified as false, the manufacturer will take full responsibility.