On October 15, "What is this Boots Huh? After wearing it for two days, Upper So far, the merchants have not given an explanation. " Yesterday (14) day, Beicheng Industrial and Commercial Office of Cuiping District Administration for Industry and Commerce received a complaint from Ms. Wang, a citizen, that the vamp of her new boots had cracked just two days after wearing them, but the merchants did not return them within the three guarantee period.

According to Ms. Wang, she was at a certain place on the North Street of Yibin City on October 5 exclusive shop I bought a pair of boots worth 180 yuan, but after wearing them for two days, I found cracks in the vamp. She went to the store to ask for a return. After looking at the shoes, the store thought it was caused by Ms. Wang's improper dress, and only agreed to repair them. Ms. Wang insisted on returning the goods. After the dispute between the two parties, Ms. Wang had to ask the industrial and commercial department for help.

After receiving the lawsuit, the industry and commerce law enforcement personnel mediated the matter, publicized the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests and the Regulations of Sichuan Province on the Protection of Consumers' Rights and Interests to the merchants and consumers, and finally reached an agreement that the merchants should agree to change a pair of new shoes at the same price. The consumers were very satisfied with the mediation results.