On October 29th, a female college student bought shoes for a while ago. Heel Suddenly broke, was forced to pay 50 yuan deposit, student card was also detained, causing consumer disputes, in the Anyang industry and Commerce Bureau Wenfeng branch law enforcement personnel mediation, female students finally get back the student card and 50 yuan deposit.

In September 25th, Anyang City Industrial and commercial bureau Wenfeng Branch North City Industrial and commercial institute received a female college student in Anyang teachers college. Complaint He said he planned to buy a pair of shoes at a shoe store in Pei Jia lane, Wenfeng District, Anyang, when he tried on a pair of black hair. leather shoes When the heel suddenly broke off, the owner of the shop detained her student card, not leaving her 50 yuan deposit before she left the store. In desperation, she handed the student ID card and the 50 yuan deposit to the shopkeeper and took the broken shoes to the North City Industrial and Commercial Office of Wenfeng branch of Anyang industrial and commercial bureau.

According to the law enforcement officers, the shoe heel is off because of the quality problem of the shoe itself, and it is unreasonable for the business to detain documents and deposit money. Under the patient mediation of the law enforcement officers of the industrial and commercial bureau, the merchant finally agreed to refund its 50 yuan cash and student card, and pay its 20 yuan fare.

North City law enforcement officials to remind consumers, when their legitimate rights and interests have been infringed, we must safeguard rights at the first time.