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For 3 Consecutive Years, The Blacklist Did Not Respond To &Nbsp; The Consumer Association Publicly Criticized ZARA'S "Back Of The Ear".

2011/4/22 14:46:00 41

Fashion Quality Problem Consumer Rights And Interests

ZARA clothing brand, which is popular among fashion people, has been identified for three consecutive years in the City Consumers Association comparative test. However, it failed to respond to the failure of the products. The City Council yesterday publicly criticized the "ZARA" of its ears, saying that it ignored product quality and ignored consumers' rights and interests.


The city Consumer Association said yesterday that the city consumer association has conducted three clothing products comparative tests since 2009, and commissioned third party quality inspection institutions to conduct quality inspection of products according to relevant national standards. The products of ZARA, a company in Beijing, were identified as substandard products by quality inspection agencies.

The City Association for consumer protection has informed the company three times and publicly disclosed the test results to the public in accordance with the law.

But today, SA La Commerce (Beijing) company has its product existence.

quality problem

There has never been a clear attitude, and the views of consumers associations and consumers have never been answered. The City Consumers Association has publicly criticized the SA La Commerce (Beijing) company.


Reporters learned from the municipal Consumers Association, recently, the Beijing Consumers Association will send a letter to ZARA headquarters in Spain, hoping it urges SA La Commerce (Beijing) company to comply with People's Republic of China related laws and regulations and respect Chinese consumers.

Legitimate rights and interests


News playback


ZARA "blacklist" for three years in a row


In April of this year, ZARA's casual pants were found to be incompatible with the fiber content, such as wool, which was 20% wool and 10.6% wool.

At the end of December last year, a price tag of 999 yuan for a coat coat was 70% down and 30% feathers. The measured cashmere content was 51.1%, indicating a larger error.

In addition, in a comparative experiment in 2009, the company had a coat coat of 50% down and the measured cashmere content was only 40.5%.


Visit immediately


ZARA: No interviews.


Reporters yesterday called the SA La Commerce (Beijing) company operator to explain the intention, the operator said that the media interview should contact the public relations department of Shanghai head office, and told reporters the number of the switchboard.

The reporter contacted the Shanghai on the basis of the telephone number he provided. The operator of the switchboard asked the reporter to provide the name of the specific contact person, and indicated that the company had a real name system for telephone pfer. If he could not provide the name, he could not be interviewed.

Journalists have been unable to get in touch with the public relations department for several times.


User: ZARA material rotten to shock


Yesterday afternoon, the reporter visited the ZARA store in VILLAGE, Sanlitun.

Despite the working days, ZARA's popularity still looks strong compared to other stores.

Two young

Female consumers

Told reporters that they also know that the quality of ZARA is not good, but beautiful, fashionable, keep up with the trend, "anyway, it is not expensive, nor too high requirements."


Reporters in a number of online forums to see, a netizen described ZARA: "rotten to the appalling material."

Netizens SZMRPII said: "I just spent 680 yuan to buy ZARA thin jacket, not two days below the lining of the arm is broken, formaldehyde smell strong, not scattered for a month; cuff wrinkles off color, like paint brush on paper ninety percent off off."

The reporter found that the consumer's experience is not a case, and there are quite a lot of complaints about the quality of ZARA.


 
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