Recently, Consumer Ms. Yao bought the "Teenmix" leather shoes with a damp cloth on it. Teenmix "Several consultations", "Teenmix" staff on the 25 day for consumers to return, Yao Yao shoes to buy 429 yuan spent all refund.

On the 19 day, Ms. Yao of Harbin revealed to the newspaper that in August 26th, she spent 429 yuan to buy a pair of "Teenmix" leather shoes, the color was apricot gray, and at the end of 11, she used wet rag to clean her shoes.

In December 20th, Ms. Yao found a counter, but "Teenmix" staff did not think it was shoes. quality Problems and indicate that it is not responsible for maintenance and return. On the 22 day, Mr. Lee, the lover of Ms. Yao, once again came to the "Teenmix" counter, asking for a return. "At that time," Teenmix "Harbin operations leader Chen Shuo said, this shoe is oil wax skin, can not be used. Wet cloth Wipe, she thinks shoes fade is not a problem of shoes, can not return. But in order to make our psychological balance, she gave me 200 yuan. But I asked for a refund, so I didn't want them to give comfort. Mr. Li said.

According to Mr. Li, on the same day, after he left the counter, Chen Shuo called him and said he agreed to return the shoes. He would return all 429 yuan to Yao's shoes and let him handle the refund procedures on the afternoon of 24. At present, Mr. Li has gone through the shoe disposal procedure at Teenmix counters.