The role of communication in life and work

　　 Communicate It is the most important way in human communication. It is everywhere and is always present. Communication creates demand, and the transmission of customers' ideas, opinions, needs, service concepts and service characteristics of a company is inseparable from communication. In customer service, there can be no high quality service without communication. Communication can achieve good interaction between enterprises and customers, and is the development and maintenance of service business. bridge 。 It plays an important role in both the communicator himself and the organization.

For individuals, communication can meet the interpersonal needs of individuals interacting with others. Psychologists believe that man is a natural social animal. In other words, people need to get along with others as if they need food, water and shelter. Once a society loses contact with others, most people will have hallucinations and lose their movement. Skill And become mentally disturbed.

Communication can also enhance and affirm the role of self. Did you know your expertise? Quite a few others told you. Have you done well in your work? You can learn from the evaluation of leaders or colleagues.

Communication is also a basic way for leaders to motivate subordinates, make effective decisions, and achieve leadership functions. Leaders can communicate with subordinates in order to affirm their achievements and accept opinions so as to stimulate the enthusiasm of subordinates. At the same time, communication is also a bridge between organization and external environment. Communication produces understanding and produces friendship. Organization and external environment business activities, in particular, need to communicate, through communication to establish a bridge of friendship. In life and work, many problems and contradictions are caused by improper communication or lack of communication. With good communication, we can only speak and speak with words. Communication is everywhere in our lives and work.

Communication in management is like human blood and is equally important in life. If communication is not smooth, such as vascular embolism, the consequences can be imagined. Therefore, if we want to learn to communicate, we must know its way. Because it is not just language, but also includes actions, gestures, eyes, expressions and so on. In a sense, Communication is no longer a skill, but a way of existence.