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"Regret Right" Makes People Happy, Worrying Sellers Worry About "Malicious Returns".
< p > with the increasing popularity of online shopping, buyers are enjoying the convenience of shopping. At the same time, they are also faced with the trouble of "returning goods difficult." however, the "a href=" //m.pmae.cn/news/index_q.asp "network spanaction management method < /a > will be returned to the buyers to escort them from next month. Reporters recently found that although the new regulation has not been formally promulgated and implemented, it has triggered a heated debate. < /p >
< p > < strong > "unconditional return" conditional < /strong > /p >
< p > a few days ago, the State Administration for Industry and Commerce announced that the "Internet spanaction management measures" will be formally implemented in March 15th this year. Among the new rules of online shopping, most netizens are concerned about the terms "unconditional return within seven days", and many netizens laugh at it as "regret right". < /p >
< p > when Taobao searches for goods, if consumers pay a little attention, they can see a large "7" in a green box below many commodities. This shows that this commodity is signed a "7 day no reason to return" agreement, and similar provisions are often seen on Jingdong, Yi soon and other shopping websites. < /p >
< p > does that mean that consumers can return goods freely and freely? After an interview investigation, the reporter found that many of the current e-commerce platform is no reason to return is not really "no reason." < /p >
< p > "if it is caused by the personal reasons of the consumer, the goods must be returned on the premise that the goods are in good condition, otherwise they will not be returned for 7 days." A Jingdong service staff told reporters. < /p >
< p > also, it is not easy to return the "quick return" and "7 days". According to the introduction, consumables, food, health care products, virtual goods, software products, watches, jewelry, personal accessories, personal protective products, personal products, cosmetics and other items can not be returned. And the Taobao store with "a href=" //m.pmae.cn/news/index_c.asp "> 7 days without reason to return < /a > has different requirements in the following aspects: whether to assemble and disassemble, whether to try or not. < /p >
< p > < strong > "regret right" makes people happy and sad, < /strong > /p >
< p > "the new rules will make me buy more things online, and I will be more optimistic. I can buy it first and see if the quality is good. Anyway, it can be returned within 7 days." Xiaolin, a music school at Guizhou Normal University, told reporters. < /p >
< p > according to her introduction, the experience of her own online shopping is not enough. Many of the good pictures on the Internet have been found to be of poor quality after buying them, but they want to return them, but they are worried about sellers' difficulties. Coupled with a series of cumbersome procedures for returning products, they can only throw them aside in the face of failed online shopping products, which both wastes money and affects their mood. < /p >
In the P interview, many netizens expressed doubts: if the goods were returned back and forth several times, who should pay the postage? If the damage or loss occurred during the return process, how should we identify it? < /p >
< p > < strong > electricity supplier opinion: support the new regulation < /strong > < /p >
< p > same, the new regulation has aroused many sellers' hot debate at present. Taobao, who has been running Taobao for 5 years, "a _blank" href= "//m.pmae.cn/" > clothing < /a > business, told reporters that after the introduction of the new regulation, she was worried that there would be a "malicious return" situation. "If buyers buy in disorder, in addition to causing unnecessary trouble, it will also increase the chance of other buyers to buy" second-hand goods "to a certain extent, and how to judge the quality of returned products. < /p >
< p > "we welcome the new regulations of online shopping. In the long run, this can make the network spanactions more honest and convenient." Yesterday, the head of the largest online shopping platform in Tmall told reporters that a variety of consumer protection measures, including no reason to return goods within seven days, had already been implemented for a long time in Taobao and Tmall, and consumers could choose according to their actual needs. At the same time, Tmall does not support buyers blindly blindly return, buyers can return to sell goods before consultation with the seller, at the same time, sellers also need to improve the quality of their products, reduce unnecessary returns. < /p >
< p > < strong > "unconditional return" conditional < /strong > /p >
< p > a few days ago, the State Administration for Industry and Commerce announced that the "Internet spanaction management measures" will be formally implemented in March 15th this year. Among the new rules of online shopping, most netizens are concerned about the terms "unconditional return within seven days", and many netizens laugh at it as "regret right". < /p >
< p > when Taobao searches for goods, if consumers pay a little attention, they can see a large "7" in a green box below many commodities. This shows that this commodity is signed a "7 day no reason to return" agreement, and similar provisions are often seen on Jingdong, Yi soon and other shopping websites. < /p >
< p > does that mean that consumers can return goods freely and freely? After an interview investigation, the reporter found that many of the current e-commerce platform is no reason to return is not really "no reason." < /p >
< p > "if it is caused by the personal reasons of the consumer, the goods must be returned on the premise that the goods are in good condition, otherwise they will not be returned for 7 days." A Jingdong service staff told reporters. < /p >
< p > also, it is not easy to return the "quick return" and "7 days". According to the introduction, consumables, food, health care products, virtual goods, software products, watches, jewelry, personal accessories, personal protective products, personal products, cosmetics and other items can not be returned. And the Taobao store with "a href=" //m.pmae.cn/news/index_c.asp "> 7 days without reason to return < /a > has different requirements in the following aspects: whether to assemble and disassemble, whether to try or not. < /p >
< p > < strong > "regret right" makes people happy and sad, < /strong > /p >
< p > "the new rules will make me buy more things online, and I will be more optimistic. I can buy it first and see if the quality is good. Anyway, it can be returned within 7 days." Xiaolin, a music school at Guizhou Normal University, told reporters. < /p >
< p > according to her introduction, the experience of her own online shopping is not enough. Many of the good pictures on the Internet have been found to be of poor quality after buying them, but they want to return them, but they are worried about sellers' difficulties. Coupled with a series of cumbersome procedures for returning products, they can only throw them aside in the face of failed online shopping products, which both wastes money and affects their mood. < /p >
In the P interview, many netizens expressed doubts: if the goods were returned back and forth several times, who should pay the postage? If the damage or loss occurred during the return process, how should we identify it? < /p >
< p > < strong > electricity supplier opinion: support the new regulation < /strong > < /p >
< p > same, the new regulation has aroused many sellers' hot debate at present. Taobao, who has been running Taobao for 5 years, "a _blank" href= "//m.pmae.cn/" > clothing < /a > business, told reporters that after the introduction of the new regulation, she was worried that there would be a "malicious return" situation. "If buyers buy in disorder, in addition to causing unnecessary trouble, it will also increase the chance of other buyers to buy" second-hand goods "to a certain extent, and how to judge the quality of returned products. < /p >
< p > "we welcome the new regulations of online shopping. In the long run, this can make the network spanactions more honest and convenient." Yesterday, the head of the largest online shopping platform in Tmall told reporters that a variety of consumer protection measures, including no reason to return goods within seven days, had already been implemented for a long time in Taobao and Tmall, and consumers could choose according to their actual needs. At the same time, Tmall does not support buyers blindly blindly return, buyers can return to sell goods before consultation with the seller, at the same time, sellers also need to improve the quality of their products, reduce unnecessary returns. < /p >
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