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Analysis Of Taboos That Business People Need To Pay Attention To When Answering Telephone Calls

2014/3/1 16:51:00 12

Business PeopleAnswering Phone CallsTelephone Etiquette

< p > what needs to be noticed is that in < a href= "//m.pmae.cn/news/index_c.asp" > business contacts < /a >, it is not allowed to receive phone calls with "Hello, hello" or "who do you want to find" as a "meeting ritual".

In particular, do not allow a mouth to unpolitely check each other's "accounts", and ask people "who are you looking for", "who are you," or "what is the matter?" < /p >


< p > in case the other party dialed the wrong a href= "//m.pmae.cn/news/index_c.asp" > the telephone "/a" or the telephone string, it is also necessary to maintain the demeanor.

Don't lose your temper.

If you confirm that the other person has made the wrong call, you should first report your "home" and then dial the wrong number.

If the other person apologized, don't forget to deal with "no matter", instead of teaching people to "have good eyes" and "look more carefully" next time.

< /p >


< p > if possible, do not ask the other person if he needs to help him check the correct phone number.

Actually, this is not a "full meal" but rather a good publicity for the good image of the unit.

< /p >


< p > do not yawn or eat while you are on the phone.

Do not chat with others at the same time.

Don't let the other person feel insignificant in the heart of the speaker.

< /p >


When p is over, you should seriously say goodbye.

And we should wait for the other party to put down the phone first.

When answering the phone, pay attention to giving the person the same treatment again.

We must persist in treating each other equally.

< /p >


< p > extremely few people have a pair of picky and snobbish "snobbish".

Even if the < a href= "//m.pmae.cn/news/index_c.asp" > receive the phone < /a >, it is extremely vulgar "people oriented" and "objectified" tendency is very obvious.

When they answered the phone, they always "put on airs" and "bureaucratic" at the beginning.

First, I love to ask a few questions about "who" and "what things". Then we can push things. We can kick the ball and kick it.

However, their "weather" is not always so "gloomy". Once they hear their superiors, family members, friends, or people who are asking for help, they will immediately "clear up the clouds after rain," whispering, whispering, softly, and kowtow.

This kind of unequal treatment is easy to offend people, but also to others.

< /p >


< p > when calling, the party on the phone should not take the lead in asking for a call.

If you are in a meeting or having a visitor, you should not talk long or have other phone calls hanging out. When you need to stop talking, you should explain the reason and tell the other person: "if I have time, I'll ring you up."

In order not to let the other side feel that we are thick.

< /p >


< p > a person who is not sensible can not make a phone call and must be allowed to "stop".

For example, it is not appropriate to say, "have you finished yet? I have other things to do," and should say, "well, I will no longer occupy your valuable time." "I really don't want to say goodbye, but I really hope to have the opportunity to contact you later."

< /p >

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