SAIC will make new rules and clear online shopping "7 days without reason to return"

New elimination method

Non live shopping such as TV shopping and promoting "7 days no reason to return", the state

Huang Jianhua, deputy director of the Consumer Protection Bureau, recently revealed that the "7 days no reason to return" was most controversial during the implementation of the media shopping industry standard joint meeting. The SAIC will formulate guidelines for implementing the "7 days no reason to return" rule, and make more specific criteria for the return of no reason.

Huang Jianhua said, now there is no reason to return what kind of goods, merchants and consumers are often different standards, some businesses have unlimited expansion of the scope of goods that can not be returned.

The industry and Commerce will be in the guidance document, which goods can be retreated and what goods can not be returned to the operator.

A specific operation rule.

For example, clothing has no tag, electrical appliances are missing instructions, these key parts are inseparable with the main body of the commodity itself, which can easily lead to no use. If they are lost, they can not be returned without reason.

In addition, the industrial and commercial spot checks found that

Online selling fake products, SAIC will further increase spot checks on products sold on Internet, TV, telephone and radio.

And operators will also implement the system of first asking and advance compensation, which will lead to disputes over consumption, and operators must be responsible for encouraging compensation.