Recently, the purchase of down coats on the Internet has been granted a "no single" quota, but the businessman has been reluctant to fulfill the promise of "cash back". Finally, with the help of industry and Commerce Department, Mr. Lee received the 139 yuan payment from the merchant.

Mr. Li said he was there the other day. Tmall mall official website A down jacket priced at 139 yuan was bought from an e-commerce company in Xiamen. On the same day, he also participated in the "free single" activity launched by merchants, and was lucky to get a single quota. However, after the success of shopping, businesses are slow to return to the rules of activity.

Mr. Li learned from the communication that the original business was mistaken for the other goods due to operational errors. Consumer In the account. The merchant also said that it would "deal with" as soon as possible. Mr. Li, left, right and so on, has not received the money returned. Later, it was told that "the closing date is over, and no return can be given". Mr. Li felt that the result was very unreasonable, and complained to 12315. business Full refund.

After the mediation of the law enforcement officers of the lotus industrial and commercial bureau, the merchants finally agreed to give Mr. Li a free form and returned all the money.