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Customers Come In Several Batches, Which One Should I Receive?

2015/3/23 17:00:00 25

CustomerReceptionSkills

When customers come to several batches, they should be able to receive strong and strong customers when they are too busy.

Strictly prohibit Dragonfly style water service, especially when it comes to the critical time of fast payment (if you contact other people at this time, the customers who are paying will probably have to change their buying ideas temporarily, and may not get anything in the end).

When introducing, you should be calm, optimistic and positive.

customer

And patience.

Do not do any negative actions in front of guests, such as yawning, stretching and picking up nostrils, otherwise business will fail.

The best place to stand is to use the form of blocking guests (with varied methods), so that the salesperson should cooperate with each other.

  

customer

A good clothes should be said, "just this one," do not say, "do you want this one?"

For customers with purchasing power, they should introduce more, sell vigorously, and never give up easily.

When receiving cash, the money should be sent quickly (never hesitate to customers) and check the authenticity of coins.

Don't stand in the doorway and block the passage.

When you have nothing to do, do not stand still foolishly. You should act as if you are busy.

Try them on?

Clothing and memorizing the remaining code (to be aware of the situation, so as not to introduce panic) and so on, so as to adjust their mentality, so that in real contact with customers will be confident and generous.

Don't put pressure on your customers. Don't let customers think you are smart.

When customers enter the door, do not immediately introduce goods (except old customers), so as not to frighten the guests away. Let her take a look first.

You secretly observe her consumption level, shape, age, temperament, suitable for wearing several clothes, especially to pay attention to the problem of broken code, do not fit her code, do not introduce random, so as to avoid self defeating.

If she shows interest in a product, she can introduce it.

For example, her eyes remain on a dress, and when she touches her hands, you can tell her "you can try it on" very quickly, and go somewhere fast (she might have tried this dress before).

If customers go straight to the mirror and enjoy themselves, then look at the items. You'd better not disturb her, because she is a wandering type. Unless you are bored, you want to play with her and bustle the shop atmosphere.

Try to figure out what the meaning of a customer is, such as what she means.

The best way to do that is to consider yourself and the customer pposition.

Assuming that I am the customer, what will I think and do when I enter this store? What do I mean by this sentence?

The success of a paction is viewed as a challenge to its strength.


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