Korean media said that according to the information released by the Korean consumers' Institute, the hot complaints of Korean "Hai Tao" consumers were Chinese and American electric providers, accounting for about 50% of the total. Seafood products In China, most cases of dissatisfaction occurred when buying clothing and footwear products.

Yonhap said in a 19 daily report in May that the Korean consumer Institute analyzed 85 cases of Hai Tao related complaints received by the website of international trade consumer portals, which was provided in October 30, 2015 -2016 in April 30th.

The results showed that complaints were most complaints against Chinese electricity providers, accounting for 25.8%. Subsequently, the United States accounted for 23.5%. There are also complaints against Germany, 4.7% and Japan (3.5%).

From the products involved in the complaint, it is relevant. Clothes & Accessories and Footwear products The number of complaints was the most, accounting for 25.9%, and accessories and bags accounted for 20%. Judging from the type of complaint, 28.3% of those who failed to deliver the goods, 24.7% of them returned and exchanged goods, accounting for 24.7% of the phishing sites.

In response to complaints received by consumer portals, the consumers' court should take direct measures to solve such problems as providing direct solutions, providing overseas liaison offices and spanlation services, and asking customs and other relevant agencies to help.

The consumer side explains that most overseas shopping websites offer English services, and some websites offer Korean versions through web spanlation tools. Therefore, consumers will not be inconvenienced by sea shopping. However, when there is a need for complaint, there will be communication difficulties due to language barrier.