The top priced leather shoes priced at 1189 yuan have been damaged for three days.

After the consumer complained, after 12315 staff mediation, the store finally agreed to refund in full.

Ms. Chen complained to the 12315 command center of Haikou recently. In October 16th, she bought a pair of high-grade leather shoes in a shoe store at West liberation road.

At that time, the original price of the shoes was 1189 yuan, and the actual price after the discount was 595 yuan.

The salesperson told Ms. Chen that the leather shoes were sheepskin shoes and the quality was very good, so the price was so high.

Ms. Chen spent 595 yuan to buy it.

After that, Ms. Chen put it on for 19 days. Because shoes are more expensive, she wears them very much.

But Miss Chen did not expect that the pair of high priced leather shoes had only been worn for three or four days, and there were quality problems such as skinning, shoe bottom cracks and so on.

Ms. Chen thinks she has bought inferior counterfeit goods.

On the morning of 8, she went to the shoe store to explain the situation and asked the store to change another pair.

Shoemaker staff said they could not replace the goods and could only be taken back to the factory for repair.

Such expensive leather shoes only appear for so many quality problems in a few days. Ms. Chen is not satisfied with the replies from the store, and then returns the request, but is refused by the shoe store.

Ms. Chen therefore complained to the industry and Commerce 12315, the Haikou Longhua industrial and Commercial Bureau West Temple Industrial and Commercial Bureau law enforcement officer carries on the mediation to the two sides, decides that the shoe has the quality question, the shop side should bear the main responsibility.

Subsequently, shops will refund consumers in full.