The Upper Size Of The Upper Is Different. The Merchant Is 1 Centimeters Of Error.
The newly bought new shoes and shoes are different in height, so they are told that there is no quality problem and they refuse to change the goods. On the 26 day, Ms. Zeng, a Wuhan resident, complained to people of Jingchu net's livelihood paging. She expressed strong dissatisfaction with the businessman's attitude.
Ms. Zeng said that on the evening of May 20th, she bought a pair of white leather sandals for 398.3 yuan at BELLE counters in Qun Guang square. After her feet, Zeng felt that the left and right feet of the shoes were not in harmony, but they did not care about the new shoes. In May 24th, Zeng accidentally discovered that the heels of 2 heels were different from each other, with a difference of nearly 1 centimeters. "When you buy, tell me the new shoe pinch, the quality is all right," said Ms. Zeng angrily. "The shoes that were originally bought for this brand were not responsible for their problems, but how can I trust this brand?" In May 25th, Mrs Tsang found a business and asked for a replacement, but was refused.
At noon on May 26th, Ms. Zeng received a telephone call from a counter clerk, saying: "the error of 1 cm to 0.5 cm is a normal phenomenon. It can not be replaced only by repair." If MS Tsang insists on changing, quality inspection is necessary. If the quality inspection department considers that this error is not a quality issue, the cost will be borne by Ms. Tsang. Ms. Zeng asked himself to go to the quality inspection department for quality control, and the clerk said he only admitted the quality inspection report of a quality inspection unit in Jianghan Road.
On the 26 day, the reporter contacted the BELLE counter by telephone. A woman clerk said that the 1 centimeter error of the upper is a normal phenomenon. Ms. Zeng can go to the quality inspection department to make an appraisal. If it is a quality problem, the counter is willing to replace it.
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