Clothing Exchange, The Difference Should Be More Or Less?
Last week, my wife bought me a sports suit at a Nike store in the Golden Times Square, at a price of 298 yuan.
A few days ago, when I wore it out, I found that the size of this sportswear was not very suitable.
So I found a specialty store hoping to change it. Unfortunately, this sport suit was not suitable for my size. At my request, the store agreed to change another sports suit for me. I later chose a sports suit priced at 248 yuan.
There is a difference of 50 yuan between the two sportswear, but the franchised store says that they can only change the same price at the same price. They need to make up for the difference.
I think there is a problem in dealing with franchised stores so much that we need to make up for the lack of refunds, which is totally a "overlord clause".
Tang Mei survey: after receiving Mr. Zhou's complaints, Tang Mei came to the store with Mr. Zhou on the same night, and a shopkeeper insisted that there was no problem in doing so.
She told reporters that clothes can only be exchanged for the same style or the same price. If the price of the garment is higher than the original price, the consumer must make up the difference. If the price of the exchanged clothing is lower than the original price, it can not refund the money.
All clothing stores carry out this policy, which is an industry rule.
In desperation, Mr. Zhou and Tang Mei can only contact the head of the store.
After learning of this situation, the person in charge immediately apologized and agreed to refund the difference of 50 yuan.
Mr. Zhou expressed satisfaction with the result of such treatment.
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