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Politeness Is Important To Visit Customers.

2009/5/20 14:55:00 42096

I often go out to visit customers, and sometimes I am very nervous.

Later, I fumbled for a long time, and with the experience of others, I did not feel nervous.

The first rule is to be punctual.

If there is anything urgent or traffic jam, notify the person you want to see immediately.

If you can't make a phone call, ask someone else to inform you.

If the other party wants to arrive late, you must make full use of the rest of the time.

For example, sitting at a place not far from the appointment place, sort out the documents, or ask if the receptionist can take advantage of the reception room to have a rest.

When you arrive, tell the receptionist or assistant your name and appointment, and hand in your business card so that the assistant can notify the other person.

If the assistant does not take the initiative to help you take off your coat, you can ask where to put it.

Be quiet while waiting. Do not kill time by talking. This will disturb other people's work.

Although you have been waiting for 20 minutes, do not look at your watch impatiently. You can ask the assistant when his boss will have time.

If you can't wait, you can explain to the assistant and make another appointment.

No matter how dissatisfied with your assistant's boss, you must be polite to him.

When you are introduced to the manager's office, you should introduce yourself if you meet for the first time. If you have met, you need to greet each other and shake hands.

Generally speaking, the other party is very busy, so you should get the conversation right as soon as possible.

Clearly and directly express what you want to say.

After that, let the other person express his opinion and listen carefully. Do not excuse or interrupt the other person's speech.

If you have other opinions, you can talk about it after he has finished speaking.

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接觸與交談

我們對于參加對外禮賓活動(dòng),應(yīng)抱一個(gè)積極的態(tài)度。過去有的人信奉“少開口是銀、不開口是金”的方針。他們認(rèn)為,在對外場合只有“免開尊口”當(dāng)“閉口道士”,才不會(huì)犯錯(cuò)誤。這是一種消極的、無所作為的思想。當(dāng)然,有時(shí)候,在某一種特定的情況下,運(yùn)用“沉默”的策略也是可以的。但是,這不能歸結(jié)為一般情況下所應(yīng)有的態(tài)..