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How To Build A Team That Can Communicate Effectively?

2010/3/5 13:50:00 42

Effective Communication

         在企業(yè)中,信息暢通無阻的傳遞是各項工作順利進行的前提,尤其是領(lǐng)導(dǎo)者與員工之間的有效溝通,如何打造能夠有效溝通的團隊也成為眾多企業(yè)領(lǐng)導(dǎo)者頭疼的難題。面對這個難題,其實可以從以下五個方面進行改進?! ?nbsp;


1. managers set an example.


Managers want to create a healthy and positive atmosphere of communication, but ignore that they may be obstacles to communication.

Because of the relationship between power and status, leaders of many enterprises are self centered, condescending and lack of sincerity in communicating with employees. Even if managers pmit information accurately, they will cause communication barriers. Because communication is a fair and objective process, managers' arrogant attitude can not get real feedback from employees, so that communication partners are unbalanced, and ultimately not only fail to achieve effective communication, but may even impact on the whole team, resulting in a vicious circle, endangering the whole team.

If an enterprise wants to create an atmosphere of effective communication, leaders should set an example and gradually extend their ideas to the various contexts of the organization.

  


  2.樹立統(tǒng)一的價值觀 


In a team, differences can be caused by differences in members' personality, beliefs, attitudes towards people and things, functions and so on. If these differences are not handled properly, great obstacles will be created for communication between enterprises.

The main factor contributing to these differences is the difference in values between people.

Under the same conditions, two different values will produce different behaviors. For example, under imperfect rules and regulations, A may improve its own system and strictly follow itself according to the perfect system. B may make use of loopholes in the system to reduce workload or seek personal gain.

To ensure that employees have unified values can reduce differences among team members, so that communication can be smoother.

  


  3.良好的企業(yè)氛圍 


The story of mother Meng's three moves is widely known in China: Meng Ke's mother has moved many times to choose a good educational environment in order to prevent him from learning bad.

Leaders of enterprises should also create a good working atmosphere for employees like MS Meng.

First of all, we must create a fair, just and free enterprise atmosphere, especially between leaders and employees. Secondly, we must ensure sincerity and trust among team members. Only in this way can we ensure the accuracy of information. Finally, we should embody the idea of "people first". Only by respecting employees can employees be willing to communicate with enterprises.

  


  4.縮短信息傳遞鏈 


A Tao Tao international trained for a large enterprise and talked with the general manager when he had a rest. He said that employees always deviate when they executed the orders. After detailed communication, they knew that the organizational structure of the enterprise was more complicated. The information started from the board of directors and communicated to the grass-roots employees after the general manager, deputy general manager and department manager.

Because the information pmission chain of the enterprise is too long, the status and expressive ability of the information pmitters in the organization, and the understanding ability of the information acceptor may lead to information deviation, which makes the employees inconsistent with the original intention of the information publisher in execution.

So, in order to ensure the effective pmission of information in the team, we should shorten the information pmission chain as far as possible.


  5.擴寬溝通渠道 


Communication channels in enterprises are often divided into formal and informal channels. Formal channels are usually used to convey important information and documents or organizational decisions. They can ensure the authority of information, while informal channels are not subject to organizational supervision.

In addition, enterprises should expand communication channels, establish downward communication channels, upward communication channels and horizontal communication channels, so that managers and employees can communicate with each other voluntarily and ensure timely feedback of information.


         還有專門的客服為你服務(wù)。你不防試一下。

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