"I have been fooling me again and again from April 7th to the present. I have been to BELLE counters for six or seven times, but I never get a satisfactory answer. I really think that the emperor's daughter is not worried about marrying. It is too disregard of our consumers."

Consumers: change heels and scrap shoes.

"On April 7th, I went to them to maintain their heels in the department store of thousands of department stores.

On the 11 th, when I went to pick up my shoes, I saw that they had put the right toe of the shoe in the left foot, and the left foot's shoes were all deformed, and the toe of the shoe had been raised up, and it belonged to the half discount.

In the place where the tip of the shoe is folded, a small break is broken on the edge of the shoe. The most serious problem is that there are three small holes in the front part of the shoe, which are identical in size.

She told reporters.

According to Ms. Tu, she was a loyal fan of BELLE brand. Because she often bought shoes from her family, she also had BELLE's twenty percent off card, and there were seven thousand or eight thousand points on the card.

Because BELLE has a provision for after-sale service, all shoes purchased can be replaced at the counter free of charge, but who would have thought that the shoes were almost replaced.

"The master at that time said that the holes in shoes were old injuries, not because they changed their heels.

But there are probably three big holes in them, obviously they are made by machines in the process of maintenance.

Said Miss Tu.

"Now there is a problem, BELLE will say for a while, a moment said that you can change the skin inside the shoes, and later said no change, asked for quality inspection.

When I was a monkey, I said I wanted to pay for it when I was in the market, but I didn't fulfill it.

Madam Tu's husband was very angry about this.

   　　 商家：破損處不是新傷

The reporter then contacted the person in charge of BELLE, a surnamed Du in Chengdu. The official of Du surnamed said that the shoe was in the spring of 2008. When the shoes were sent to repair, the master did not check the situation inside the shoe. However, it was not the new wound that looked at the location of the toes.

  　　  多方協(xié)調(diào)商家終賠付

"We want lady to go with us to the relevant quality inspection department, but they do not agree, and we have no way."

The person in charge of Du surname told reporters that as the maintenance master received the shoes, he did not check the situation in the shoes. "Now we only have to compensate for the shoes."

This afternoon, under the coordination of reporters and thousands of department stores, BELLE and Ms. Tu reached a processing opinion: Ms. apprentice can replace the same brand with other styles of shoes, make up the difference, and give away a designated bag.