Recently, the Shahekou Consumers Association has received many complaints about footwear commodity disputes. Some disputes that are not within the scope of the "Three Guarantees" have caused trouble to consumers.

Recently, Ms. Zhou bought a pair of blue leather sheepskin high-heeled shoes at a shopping mall in Shahekou district.

When Ms. Zhou wears, she feels that the left shoe's color is greener in the sunlight.

Ms. Zhou believes that the shoe is not seen in the market lights, so she asked for a refund, but counters do not agree to return.

According to the analysis of the sand area Consumers Association, it is considered that there are slight chromatic aberration in shoes when they leave the factory. Two, when they try on different customers in the mall, they are confused with a few pairs of models, while the same type of shoes is not always the same leather when processing. The three is that the shoes are placed for a longer time, resulting in slight changes in color.

The Consumer Association said that there were also complaints about chromatic aberration, mainly due to the subjective judgment of consumers.

Mediation of such disputes is often difficult for businesses and consumers to reach agreement.