網(wǎng)友“天使貓”是邵陽一所大學(xué)的學(xué)生，前些日子她購買了一雙名牌運動鞋，不料鞋子僅穿了15天，就多處出現(xiàn)開膠的問題。當她根據(jù)《三包法》提出退換時，卻遭到了店員的拒絕。 

In desperation, she thought of a complaint in the Red Net's "consumer rights" column. The netizen said in the post that in May 8th, she bought a pair of sneakers at 258 yuan in Shaoyang Anta store, because she did not enjoy any discount in the new style. But the new shoes are less than half a month's wear. Both shoes are open to varying degrees. "The soles of the soles are particularly serious, and the right toe parts are also open."

According to the relevant provisions of the "three package act", footwear products within 15 days of purchase, such as degumming and other quality problems, consumers can buy back their credentials. When "Angel Cat" was replaced with bills and shoes, the clerk was indifferent. "They not only did not deal with problems in accordance with the law, but also ignored me and kept me in the shop for more than an hour".

In response, red net reporter promptly reflected this problem to Anta headquarters after sale, and gained the attention of Anta Changsha branch. Verified by the manufacturer's staff, the problem reflected by the netizen is basically true, and a free sports shoes with the same price have been changed for free.