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How Does Telemarketing Bring Interest To Customers?

2010/9/26 16:25:00 242

Telephone Customer Needs


First pass

Telephone

:


A.

from

Customer

Start with products.


B.

Focusing on Baidu's promotion is to enable potential customers to find customers through product names and business names. The purpose is to bring more new potential customers to customers.


C.

When customers answer No.

Need

Tell customers that their colleagues are doing well in Baidu, and ask customers if they are willing to take a slower pace than others.


D.

When the customer expresses his intention, he will consult the price and promotion method of the product. At this time, he will first talk about the promotion effect, "let the customer's advertisement be displayed on Baidu's home page free of charge", and then charge the fee according to the effect fee; {page_break}


E. when customers ask questions again, they want to arrange the discussion on the electricity supplier.

The purpose of the interview is to let him know what he is doing and see what his colleagues do.

These words are very sincere, and let him feel that we are not going to be fooled by him, because most people think that people who do sales are flickering.

(for the intended customers, do not introduce the product to the first time, only have fresh words when you meet.


F.

If the customer can't meet him, let him refer to the effect of his colleagues from the side, and make sure to call him again after second days.


Second calls:


A.

For the last time the customer was considered, I asked him if he had seen the effect of his colleagues on Baidu, and then asked him if he had any questions.


B.

This time, he focuses on the analysis of products (Baidu backstage and fees), and tells each other a little bit, and then analyzes the benefits that can be brought to him.


C., for example, the results of his colleagues told customers that he had asked a good salesman to assist him. He asked the salesperson to pay more than two thousand of his wages a month.


D. is still about to meet. It's best to let him come to the company, so that he will feel more comfortable.


Third calls:


A.

If the customer is unable to decide the promotion immediately because of his own reasons, it is suggested that he suspend the customer for a few days according to the customer's condition and contact him directly for the next time.


B.

For customers who are always trying to convince us, he must have doubts about our products. The most important thing is to worry about the effect. At this time, we should ask customers more often and find out his problems and decide his problems.

Think of a way to ask him to ask you questions.

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