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The Shoe Code Was Given To The Wrong Salesperson For &Nbsp, And The Customer Changed His Shoes.

2010/12/27 10:23:00 57

Shoe Sports Shoes Market

On December 27th, in December 22nd, Ms. Wang accompanied his second sister to the shopping mall of Kailai Sai on the 1st road of Tzi Gu, Hongqiao, and bought a pair of women's sports shoes.

Unexpectedly, because of the negligence of the salesperson, the shoes to buy home did not fit the feet. In the second afternoon, when the shoes were changed to the commercial buildings, the salesmen had to beat Ms. Wang's second sister because of misunderstanding between the two sides.

Finally, the manager of the mall came forward to help Ms. Wang retire her shoes and solve the problem.


Time is pressing. Unrecognized shoe code is wrong.


At ten a.m., Ms. Wang and her second sister went to Jin Lvyang, the third floor of the Kailai commercial building.

footwear industry

Shopping, planning to buy a fit fit.

Gym shoes

They saw a lady's oversized sneaker at a counter in the sports shoes area, and asked the salesman to take out 41 yards of shoes to try them on.

After trying on them, they thought the shoes were the right size and the price was not 60 yuan, so they were interested in buying this pair of shoes.


The clerk immediately opened the tickets, and Ms. Wang's second elder sister paid the cashier.

Ms. Wang asked the salesperson whether there was a new 41 code in addition to the one that had just been tried.

The salesman took out a pair of new shoes from the counter and placed them in the shopping bag and handed them to Ms. Wang.


Miss Wang later recalled: "the shoes have been bought at 12 o'clock. My second sister has to work in the afternoon.

Salesperson

Second pairs of new shoes we took out, we did not open the shoes box to look at the shoes inside, and directly went to work.


Until afternoon, Ms. Wang's second sister opened her new shoes and tried them on her feet.

It turns out that the shoes with the same size of 41 yards are much larger, and even after they are covered with thick insoles, the shoes are still very large.

Looking at the numbers printed on the shoes carefully, she found that the shoes were 42 yards.


The customer changed his shoes, and the salesman abused the word "God".


His second sister immediately called Mrs. Wang to explain the situation, and the two of them went to the shopping mall again, hoping to change a pair of shoes with 41 yards.

But in the process of changing shoes, the salesman said dirty words to abuse customers and hurt people.


Ms. Wang and her elder sister came to the counter to buy shoes in the morning. They saw the salesperson who had brought their shoes and opened the ticket in the morning and went straight ahead to ask for a change of shoes.

"Taking the wrong shoes is the fault of the salesperson. We want to change shoes. It should be very simple, but the salesperson will deny that she sells shoes when she changes shoes. She said she was only responsible for opening the tickets in the morning, not for shoes sold by her hand, but for shoes."


Miss Wang was very angry when she heard the salesman's reply. Before she could get to the theory, she heard the salesman start talking dirty words and raised her hand to Miss Wang's second sister.

When Ms. Wang reflected, she pulled her second sister to her side, and her head had been beaten several times.


The manager came back and criticized the salesperson.


After such a situation, Ms. Wang found the manager of the golden shoe shoe industry of Kailai commercial office. After describing the matter, the manager sent the staff to the store to find out the salesperson's knowledge.


"After checking the situation, the staff came back to tell the manager that it was their fault, because the salesperson was of poor quality. They had no more than 41 yards of shoes, and they retired them."

Ms. Wang said, "shoes are not expensive, the original price is 60, and the discount is 50 yuan.

Because the shoes were not complete, they were cheaper for us at that time.

But this salesman's behavior is too annoying.

We were beaten in white.


The assistant manager contacted the Jin Lei shoe industry's quarterly manager on the phone. She said that because the office area and the store were not together, she was not there and did not know the details.

"If the customer directly finds us, we will immediately change the shoes or shoes for the customers."

The manager said: "the wrong shoe code is a misunderstanding. The shoes that Ms. Wang bought is marked 41 yards on the shoebox, but the shoes in the shoebox are 42 yards.

The two party didn't open the shoe box to confirm it, so that's what happened.


When asked about the salesman's beating, the quarter manager said that the behavior of the salesperson was absolutely not allowed. After that, she criticized the employee and indicated that he would strengthen education for his staff in the future.

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