effective communication In our work, we play an important role in our interactions with family members and friends, as well as in every aspect of our daily life. Despite the emergence of new communication tools such as mobile phones, e-mail and Internet in recent years, the speed of communication has been significantly improved. But communication Basic principles It remains the same, or can be said to be more important.

The three most important words in communication begin with the English letter "S". simple (simplicity), sincere (sincerity) and silent (silence).

Brevity and silence are almost synonymous. No one says, "do not be bothersome!" then you need not say anything more. Complexity seems to only cause trouble and reduce the quality of communication. The lecturer warned us that it would be useless to put more than three points in the same speech.

Listeners can memorize one or two points, but if they exceed three, their thinking will be resisted. The same is true in face-to-face communication. Simplicity is an important prerequisite for concentration and specificity. Complexity can only lead to confusion and unclear purpose. Observing world-class athletes, you will find that they will decompose some seemingly complex things into simple and repeatable skills. If you can break all the problems and all communication challenges into the simplest form, you will be able to succeed.

Sincerity is the most important thing, because it can promote mutual trust. Without trust, there will be no communication between the two sides, and there will be no communication. Lincoln once said, "if you want others to act according to your goals, you must first win his trust." We have all heard of this: "genuinely concerned about others," "be sincere"! Sincerity is more important than ever in a service-oriented economy. Money is a delayed service. Without trust, no real service will happen.

"Silence implies an art, and silence implies eloquence." Before 2000, it was once said, but today, this sentence is also applicable. Silence also provides others with the opportunity to ask questions. If you fail to ask questions, you will never find the key. Silence is also an opportunity for others to think and not to be disturbed. Listening is a way to show your sincere concern for others and to pay attention to the way they speak. Listening also makes conversation, preaching and meetings easier.

Benjamin Franklin once wrote, "think of the fact that the most important thing in conversation is to use the ear instead of the tongue. Of all the virtues that I have decided to cultivate, silence occupies the second place.

"The shortcut to fame is to lend your ears instead of your tongue to all people," DorothyDix said. Being a good listener is one of the most important characteristics of a successful communicator. Remember to use the three "S" in communication -- simple, sincere and silent -- for more effective results. They apply to all communication, regardless of the most casual, unprepared or most important communication.