Secretary Telephone Conversation Etiquette

Friends who work as secretaries in the company will often talk, ask, inform and solve things through telephone. On the phone, you can meet many people who do not see you or see you very little, because you have more contact on the phone, so you will have a certain impression when you hear your voice. This impression may be good or bad. If he had a good impression, he could talk more with you and solve the problem smoothly. If you don't get a good impression, you may gather in a few words. Th