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Four Points To Be Taboo In Telemarketing

2011/4/20 14:57:00 39

Telemarketing Communication Skills

Making phone calls

Marketing

Well done with customers.

Communicate

It is very important, therefore, marketers must pay attention to communication.

Skill

And ways to avoid some taboo problems.


Generally speaking, in telemarketing, the following four situations are avoided.


First, the tone of speech: no matter whether the front desk or the person in charge receives the call, it must be calm.

No one owes you anything. If the tone is bad, no one will want to talk with you.


Second, the first sentence: please don't ask the boss.

The boss is the person in charge of the company, but is the boss asked to come back to work?

What can you explain? Of course, if you are a network person, you can tell the party who answered the phone, what benefits your network has and so on (of course, you can introduce yourself according to various situations).

This is the only way to please the people, and will not be rejected in the first sentence.


Once again, please don't turn the corner.

Aren't you busy?

So please call the salesperson also stand in the position of the other party to think, if it is the other party really have intention, you can choose to visit.


Do not play too much on the phone, because it will be very offensive.

We should normalize time, and do not play at any time. If you are free to call someone else, then you don't want to make a list.


The above four points may be known by marketers, but they still appear in the process of telephone calls. Therefore, the above four points are the most fundamental and important.


 
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