Successful companies always attach great importance to establishing lifelong relationships with their clients.

1, low key Promise Over cash. To establish Credit Don't make promises that you can't deliver. A gentleman's words are hard to catch up with.

2, pay attention to small things. Develop a habit of quickly returning phone calls, answering e-mails and making other responses. Follow up, follow up and follow up.

3, keep in touch with customers and keep good records. Take time to record relevant contents of meetings and telephone exchanges. Keep a written record of customer service. When the customer is reassigned to another Customer service At the time of representation, this approach worked very well.

4, send to the customer. Promotion Gifts. For example, coffee cups, calendars and so on, with pictures or telephone calls from your company.

5, establish a feedback system to understand how customers evaluate the quality and quantity of services you provide. The service is not predetermined and imagined by you, but depends on how the customer is. perception And how to evaluate its value. For customer service, customer perception has the final say.