In early January, Ms. Wang bought a pair of Snoopy shoes in the west suburb of Xi'an. She spent more than 300 yuan on the shopping mall at the Xing Zheng Yuan mall in the city of mule. But after less than a week, the vamp fell to varying degrees.

When asked for a refund, the seller thought that the color could not explain the quality problems of leather shoes.

"As long as a slightly damp cloth is used, the color on the shoes will dye the dishcloth dyed blue."

Ms. Wang said that apart from fading, shoes and shoes were also cracked.

In January 15th, Ms. Wang asked the mall to replace it, but the merchants thought it was normal for some shoes to fade. It could not explain the quality problems of leather shoes, and asked Ms. Wang to test the leather shoes first.

The next day, Ms. Wang went to the Xi'an textile textile supervision and Inspection Institute. After a simple inspection, the inspectors thought that the problems such as the fade of shoes appeared in accordance with the replacement requirements specified in the three card, and no need for testing.

At 9:00-11:00 am this morning, Wang Yi, deputy director of the Xi'an textile and textile supervision and Inspection Institute, came to the newspaper "people's livelihood hotline" to answer the hotline. If you have questions about the quality of clothing, or want to know how to distinguish the quality of clothing, please call the hotline: 029-88429071.