Yesterday, Ms. Chen, a Nanchang resident, complained to the newspaper that she bought a pair of leather shoes in February 17th.

Because he was older and his eyes were not good enough, he did not see clearly at that time.

After returning home, her daughter told her that the heels of the shoes were "fuzzed".

In February 18th, Ms. Chen found the counter with a question shoe and asked for a replacement.

Yesterday afternoon, the reporter came to the shopping mall "sunny" leather shoes counters.

Ms. Deng, the head of the counter, said they had sold many of the same styles of leather shoes, and none of them had such problems.

As for why such a problem arises, Ms Deng said she would not know until she had been tested by the company's professional staff.

When reporters left, Ms. Deng promised to take the test results in the shortest possible time and give Ms. Chen a satisfactory statement.