Consumer committee Conciliation: 10 percent off price return 17 morning, in the successful mediation of the Consumer Council, Ms. Li will buy 12 days of her brand-name sneakers on the degumming returned to the merchant, and get the 10 percent off refund of the original price.

12 days ago, she bought a pair of sneakers at a famous sports shoe store in the city, Ms. Li said.

A few days later, Ms. Li found that the new shoes were actually degumming.

So Ms. Li took her shoes to the store and asked her to change the goods.

The shopkeeper ignored the 7 day's return period of shoes bought by Ms. Lee.

Ms. Li is very helpless: "when the shoes were purchased, the salesmen did not give me three packages of certificates at all. Now they have problems with their shoes, and they do not recognize them."

Yesterday, Ms. Li complained about the situation to the consumer committee, and the consumer committee immediately dispatched staff to the store with Ms. Lee.

Under the conciliation of the Consumer Council, the store sold the sports shoes purchased by Ms. Li at the original price of 10 percent off.