28, reporters learned from Linzi industrial and Commercial Bureau Branch Xindian industrial and commercial bureau.

Ms. Liu spent 599 yuan on a pair of Nike sneakers at a supermarket Nike store, and she only wore it for 9 days. The right heel of her sneakers appeared to be open.

In August 19th, Ms. Liu bought the pair of sneakers.

After the open line problem, she found a merchant asking for refund, and the store said Ms. Liu's pair of sports shoes could be repaired, and the model sports shoes were no longer available.

Ms. Liu complained to the Xindian industrial and commercial bureau of Linzi industrial and commercial bureau, hoping that the industry and commerce department could help coordinate the process.

After receiving the complaint, Xindian industrial and commercial office immediately called the two sides to mediate.

Industry and Commerce survey found that the sneakers appeared to be a quality problem, and the purchase time was also in the "three pack" period of exchange and return.

Comply with the relevant provisions of "Three Guarantees".

Industrial and commercial staff said that the store can not be repaired without this model, and there is no reason to refuse to return it.

After staff mediation, the store finally agreed to return it for Ms. Liu.