< p > > recently, < a href= "//m.pmae.cn/news/index_p.asp > > Haikou < /a > Mr. Neng Zeng spent 699 yuan on buying a pair of" BELLE "shoes. I did not expect to wear them for two days. One of the shoes had collapsed, and the original high-grade and new shoes turned into old shoes. After seeing reporters, the other party changed the name of the shoe to the quality of the shoes, and finally agreed to exchange a new pair with Mr. Tsang after consultation. < /p >
On the morning of April 14th P, the reporter came to the "BELLE" counter on the two floor of long Qian department store in Baihui City, Haikou. Mr. Zeng told the reporter angrily that he bought the leather shoes in this BELLE store in April 6th, who knows that two days after wearing two days, < A href= "http:// m.pmae.cn/news/index_x.asp" > shoes < /a >, there was a collapse. < /p >
< p > "these shoes are very comfortable to wear, but I never thought they would be like this before they wore them." Mr. Tsang said that although the shoe toe collapse did not affect the wearing, it looked very unsightly and made him feel very uncomfortable. < /p >
"P", but even more angry with Mr. Tsang, he found the "BELLE" Hainan district responsible person negotiated several times, the other side shirk that there are other things to solve the problem. On the morning of April 14th, when Mr. Tsang came to the counter again, the shopkeeper of the counter told Mr. Tsang that after the company's internal tests, shoes were forced by external forces and they could only be repaired. < /p >
< p > Mr. Tsang said that merchants could help them return the shoes to the factory for repair, but they did not guarantee the effect. This reply made him very angry. He had double dissatisfaction with BELLE's quality and service attitude. < /p >
< p >, how did the toe collapse happen? Zeng thinks that the shoe toe has collapsed, which indicates that the quality of the product is defective. When Mr. Tsang asked the other party to provide a test report for shoes, the other party could not provide it. < /p >
< p > in the interview process of reporters, a responsible person who claimed to be the "BELLE" counters in Hainan district appeared. I saw an interview with reporters. The woman said, "you don't take photos without permission," and said that if the parties insisted on being interviewed by reporters, they would no longer handle this matter. < /p >
< p > after that, the parties and the three parties of the shopping mall and the counter have been privately negotiated for nearly 20 minutes. The relevant person in charge of the "BELLE" counters in Hainan area has changed 360 degrees, recognizing that the collapse of the shoe ends is caused by quality problems. < /p >
< p > "this shop manager is new, and experience is not enough. The first two days they just passed pictures to us, but I just touched this shoe myself. This shoe is really" a href= "//m.pmae.cn/news/index_q.asp" quality problem < /a >, the BELLE official told reporters. < /p >