< p > April 5th morning, he and his wife in Zhejiang Ningbo Yintai department store (Tianyi shop), he she counters, spent more than 400 yuan to buy a pair of brown female < a target= "_blank" href= "http://m.pmae.cn/" > shoes < /a >, after paying the money, the wife put on New shoes. It happened to catch up with the rain at about 5 p.m., and when the shoes came into contact with the water, the shoe would change color. By the evening of 8, it would be more serious to change the vamp. < /p >
< p > the brand shoes newly bought have been badly drenched by the rain. In April 6, 2013, the second day after buying shoes, Mr. Chen went to Zhejiang Tianyun store, Ningbo Yintai department store, and found the staff of her counter, explaining the situation demanded return, but was refused by the clerk. Mr. Chen turned to find the after-sale service staff of Yintai department. Their attitude was very unfriendly, and said that the small ticket clearly said "rainy day is not suitable". You should wear it and refuse to return it. < /p >
Mr. P said that when he recalled buying shoes with his wife in April 5th, he did not mention that the salesmen of his shop did not mention that the shoes would change color when they met with water. But now they say that two of our husband and wife can see the word "rainy day not suitable" on the third couplet (customer) union of the small ticket. But the first couplet of the small ticket and the second couplet do not have the word "rainy day not suitable". < /p >
< p > Mr. Chen said that more than 400 yuan of "he she" brand new leather shoes were seriously discolouration after the rain, and the quality was too bad. < /p >
< p > "rainy day should not be worn" is not regarded as overlord clause < /p >.
< p > Ningbo, Zhejiang, Mr. Chen bought BELLE's "he she" women's shoes, which is seriously discolouration after encountering water, and is required to return. However, they are rejected. It is unthinkable to see the reason why merchants refuse to return products. < /p >
< p > shoes are worn at the foot. The road is rough, and there will be muddy water. I believe nobody will spend hundreds of dollars on shoes to pick up the path to destroy shoes. But the weather is uncertain. Even on the asphalt road, it is hard to avoid the morning and sunny weather. If, for example, the "express" of "he he" merchants is not suitable for rainy days, it does not mean that consumers are required to wear a pair of rain proof rubber shoes when they wear their shoes out of the factory! < /p >
< p > of course, as < a target= "_blank" href= "http://m.pmae.cn/" > clothing < /a > a target= "_blank" href= "_blank" > shoes and hats "wear", unless products with rain proof characteristics are marked, products that can not force ordinary fabrics can wind and rain, and "face" will not change color. But the problem is that the rain drenched fabric should be restored after drying. If not, the clothing, shoes and hats on the market will not become disposable goods, or wear on the body become "hundred changes Kong Kong". < /p >
< p >, step back, if we follow the businessman's "express" content to think - "rainy day should not be worn", then the following question mark emerges. Does this "express" warning mean that the shoes are defective products? If the manufacturers know that their products are defective in quality, they do not fulfill their obligations before the sale, but as Mr. Chen said, "the salesmen of the counters do not mention that the shoes will change color when they encounter water." < /p >
What P needs to ask is that businessmen should put the product information that consumers should tell the most to consumers. It is not easy for consumers to find the "small ticket third party", but when consumers ask for a return, they are regarded as the reason why they do not return. This is not regarded as the "overlord clause" of merchants. As we all know, the "overlord clause" has a notable characteristic, that is, businesses may damage consumers' rights and interests when they predict their products are uncertain, and avoid legal obligations by way of standard contracts, and reduce their own responsibilities. The reason why merchants refuse Mr. Chen's return is an illustration. < /p >
< p > in the process of goods, especially service provision, there will always be accidents caused by uncertainty. Whenever this happens, the rights and interests of consumers can not be guaranteed. We are appealed to the relevant departments to increase punishments for the "overlord clause". Businesses should follow the principles of legality, fairness, honesty and credibility, abide by business ethics, and earnestly safeguard the legitimate rights and interests of consumers. Back to the original intention of this article, when businesses sell goods in uncertain circumstances to consumers adverse consequences, of course, more responsibility. < /p >