< p > with the development of society, the Internet has come to the surface, and network reception has also become a new form of reception.

And < a href= "//m.pmae.cn/news/index_c.asp > > network reception < /a > etiquette is the etiquette standard to be observed in online reception service.

There are four main forms: video reception, audio reception, chat tool reception and mail reception.

< /p >

< p > > strong > 1, network video < a href= > //m.pmae.cn/news/index_c.asp > reception etiquette < /a > < /strong > < /p >.

< p > attention should be paid to the appearance of the video when it is received, so that it should be neat and tidy, smile and behave well, be polite and generous, and concentrate attention. First, say hello to the receptionist, listen carefully to the speech, and ask polite questions without listening to the questions clearly, do not interrupt others' speeches at any time, and make notes accordingly.

< /p >

< p > < strong > 2, network audio reception etiquette < /strong > /p >

< p > audio frequency reception basically follows the etiquette of telephone reception.

That is to say, we should follow the principle of quick answer, apply the principle of active registration, keep the tone of the voice, concentrate on the principles, record the principles carefully, express clearly the principles, and follow the principles of good beginning and end.

< /p >

< p > < strong > 3, < a href= "//m.pmae.cn/news/index_c.asp" > chat tool < /a > reception etiquette < /strong > /p >

< p > through chat tool reception, we need to pay attention to the use of spoken and written languages and keep consistent behaviors under the Internet.

It should be done: after receiving the news, first say hello and take the initiative to sign up; typing speed should be fast; be careful not to type the wrong word, to show respect for the other side and avoid misunderstanding; when the other person is typing wrong words, be tolerant; < /p >

< p > learn the necessary emotional expression language, because the communication between the chat tool and the other person is achieved through the keyboard. When the other party can not hear your voice or your body language, it is easy to misunderstand what you say. For this reason, smart netizens have invented emotional symbols to help you express yourself.

We should learn to use this emotionally expressive symbol, such as a smiling face, to make communication with customers relaxed and enjoyable.

< /p >

< p > < strong > 4, mail reception etiquette < /strong > < /p >.

< p > pay attention to timely, accurate, concise and organized reception by mail.

When answering e-mails, the e-mail is concise and the correspondence between the beginning and the communicator should be consistent. Note that the format of the mail should be in line with the normal communication format; if the original text is properly attached, people will know why you have replied.

< /p >