Reporters learned that

It was announced that Brazil customs had a certain degree of delay in parcel clearance due to the increasing number of international parcels recently.

In order to avoid sellers being unable to resist factors,

The platform will initiate the seller protection policy.

Speed sell side said that the platform will carry out shipment policy from November 1, 2014 to January 15, 2015 (US time), and buyers have launched the "no goods" dispute order protection policy. The platform artificial processing arbitration time extended from the "time limit to the end time" to March 15, 2015 (US time), and it began to take effect in February 5, 2015.

According to the introduction, the lengthening of platform artificial processing arbitration is only limited.

Orders for disputes on the way, orders for other dispute categories will be handled according to the normal arbitration process.

In addition, the platform also indicated that from February 13, 2015 onwards, the delivery time of package delivery will be extended from 60 days to 90 days when the online delivery "China post registration packet", "Singapore parcel" and "aviation line Yan Wen" are sent to Brazil, and the other countries' commitment time will remain unchanged for 60 days.

The online delivery logistics order created after 0:00 Beijing time on February 13, 2015 will carry out the new commitment delivery time.

It is understood that the protection policy is limited to the order of dissension until the end of March 15, 2015.

Therefore, sellers are advised to maintain good communication with buyers in order to avoid disputes, and to avoid disputes, and to set reasonable time limit according to the selected online delivery logistics channels.