During The Spring Festival, Complaints Accounted For 90% Of Online Shopping.
Online shopping complaints accounted for 90%. Cultural consumption has become a new hot spot for complaints during the Spring Festival this year. Yesterday, the Beijing municipal market supervision and Administration Bureau informed the market order of the city during the Spring Festival.
During the Spring Festival, nearly 90% of consumers complained about online shopping, reaching 1007. The quality and distribution of mobile phone numbers, clothing, shoes and hats became the focus.
At the same time, tourist product booking has become another focus of complaints, which received 306 pieces.
The main problem is that the type of room provided by the merchant is not consistent with the agreement.
Cultural consumption is a new hot spot for complaints during the Spring Festival this year. It receives 55 complaints from movie tickets and performance tickets. The main problem is that online shopping tickets cannot be used and promises are not fulfilled.
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