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Thousands Of Dollars To Buy Two Pairs Of Boots To Reveal Toes A Few Days.

2007/11/2 0:00:00 10398

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"I bought a pair of lacquer leather boots in the big Simon shoe city, but I never thought that the shoes had just worn for 20 days, and there was a small hole on the leather surface between the upper and the sole. When he went to consult with the shopkeeper, he said that there were no three bags of leather boots."

On November 1st, Ms. Zhou called the newspaper.

According to Ms. Zhou, in October 6th, she saw a pair of lacquer leather boots in a shop on the five floor of big Simon shoe city.

After some bargaining, she bought the red leather boots with a price of 1380 yuan for 950 yuan.

But unexpectedly, leather boots were opened 14 days later.

In October 20th, Ms. Zhou came to the shoe store with rubber boots and asked to solve the problem of rubber boots.

"The shopkeeper said," let me continue to wear, and I can take the shoes out of the holes and change them. "

In October 26th, she said, she wore shoes with a hole in the shop to change shoes.

The shopkeeper told her that only the broken bottom shoes could be changed, and the lacquer leather shoes did not have the "three pack" service.

On the same day, the reporter came to the shop where Ms. Zhou bought shoes, and found that on the sole of a pair of lacquer leather shoes, the word "lacquer leather shoes not three packages" was marked. The owner of the shop told reporters: "when the manufacturer delivered the goods to us, they said there was no three bags of paint, so we gave them the same way."

Reporters found that the certificate of the shoe was marked "Three Guarantees" terms of service.

Finally, under the mediation of the market department of the big Simon shoe city, the seller repaired the leather boots of Ms. Zhou back to the factory and took the shoes 15 days later.

The shoe market marketing manager Yang said, if consumers encounter such problems, first communicate with vendors, if the negotiation fails, we can find them to mediate. If they are not satisfied, you can call the consumer complaint telephone 12315 to make a complaint.