This is a shopping ticket for proof of rights. At the critical moment, it becomes a "no word".

Recently, Ms. Zhang of Fushan District, with the help of the staff of the association, eventually returned to the inferior leather shoes.

At the beginning of September, Ms. Zhang presented a pair of leather shoes with a price tag of 156 yuan in a supermarket. The supermarket salesman promised: "three months are not for human reasons.

Causes the sole to break, may replace freely. "

Ms. Zhang bought the shoes and kept the shopping tickets produced by the supermarket cash register as shopping vouchers.

In October 19th, when Ms. Zhang went out in the morning, she noticed that there were cracks in the soles of leather shoes.

She then came to the supermarket to ask for a replacement, but found that the handwriting on the shopping list had disappeared.

The salesperson could not identify Ms. Zhang's purchase, and even the small ticket was not confirmed by the supermarket. For this reason, the salesperson refused the replacement request of Ms. Zhang.

Ms. Zhang tried to be fruitless and came to the Consumer Association of Fukuyama to make a complaint.

After investigation and understanding by the staff of the association, according to the relevant provisions of the law on the protection of consumer rights and interests, although the state does not have a rigid requirement for the paper requirements of small bills, supermarkets have the obligation to issue consumer certificates that can be kept for a long time for consumers.

Finally, in the mediation of Consumers Association, the supermarket apologized to Miss Zhang and changed her leather shoes.

Consumer reminder: at present, supermarkets, shopping malls and other receipts or shopping tickets issued are all heat sensitive paper. After printing for one month or longer, the words on the top will disappear. Therefore, after shopping, consumers can keep the small ticket in a proper way, or let the merchant issue a formal invoice, so as not to affect the legitimate rights and interests due to the lack of credentials.