Recently, a brand of sports shoes purchased by a consumer appeared a continuous glue phenomenon. The Consumer Association of Dongli District mediates consumer disputes according to the "three package" rule, which saves consumers 332 yuan in economic losses.

It is understood that consumers Zhao bought a pair of sneakers at a brand store in April 30th this year.

In May 3rd, the franchised store offered a replacement. In May 9th, the new shoes changed again and could not be worn.

Consumers and operators have disputes over whether there is any quality problem in the sports shoes.

To this end, consumers Zhao to Dongli District Consumer Association Huaming branch for complaints, and asked businesses to return.

According to the above situation, the staff immediately involved in the investigation, actively contacted the brand store, checked the store's purchase ledger, and found no suspicious phenomenon.

Through the Consumer Association mediation, buyers and sellers have reached the following consensus: first, the cost of the business is taken to the Beijing professional and technical department to identify the sports shoes. If there are quality problems, it will be handled according to the "Three Guarantees" regulations.

After identification, the shoes do have quality problems, and stores return 332 yuan to consumers. Consumers are very satisfied.