First, answer the phone.

This is better done in the foreign company and in the hotel industry. First, the name of the company or its personal name should be first reported. If the caller is not present, he should ask to leave a contact method, including the name of the other party, the number of the caller, etc., but most of our professionals lack the necessary tolerance.

Two, consultation dialogue.

We often see that in some hotels, post offices, banks, shopping malls and other gates are equipped with a lobby assistant, also known as the Advisory desk, duty officer counters and other facilities. But one thing that often makes people unhappy is that the guests are standing up to ask questions, while the professional employees are sitting on the dialogue. Unfortunately, some professionals do not know this is rude behavior.

In fact, just treat customers like you, who sometimes need help from others, and treat them equally.

Three, appointment system.

I often invite a foreign friend to attend some conferences, ceremonies and so on, but often because I have not given time to others, I can only give up.

This shows that the lack of professional etiquette will constitute a loss to business development.

Not only should we respect the work order and plan of the other side, but also inform the other party 32 days in advance, and we should consider the convenience of the other party in different places. This will make the other side feel that you are a trained professional co-operative and helpful for communication.