People in

The image of the telephone is an external expression of people's use of the telephone and an important part of their personal image.

People often say that "to hear and hear, to see others" is the important role played by voice in communication.

The performance of a call is a reflection of one's inner accomplishment. Telephone communication can also give a complete and deep impression to the other person and other people present.

It is generally believed that a person's phone image is mainly composed of many factors such as language, content, attitude, expression and manner of using telephone.

So how to give people a decent "voice card"?

Wherever you are, the most important thing to answer is to convey the message, so when making a phone call, make sure your purpose is clear.

The tone should be warm, cordial, clear accent and slow speaking.

Telephone language should be accurate, concise and appropriate.

The tone should be moderate and the attitude to speak should be natural.

If you call the other party on your own initiative, choose a good time to talk, and don't disturb the important work or rest of the other person.

The length of the call should be well controlled. Don't ignore the needs of the other party.

If the other side is not convenient to answer the phone at the time, be considerate of the other party, pick up the line in time, and wait for the right time to contact again.

When answering the phone, pay attention to answering promptly, be modest and clear and clear.

If the other person wants to leave a message, ask for details such as name, phone and so on, so as not to delay others' affairs, and convey them in time.