Customer Service Personnel Must Know Seven Questions.
Generally speaking,
Customer
The age, marriage, income, address and so on are private.
1. No age.
Ask your customers age, especially women, and don't ask around for age.
2. No marriage.
Marriage
It's rude to ask people for information about it.
It is even more inappropriate to ask about the marital status of the opposite sex.
3, do not ask for income
To some extent, income is related to personal ability and status. It is a person's face.
Income related housing, property and so on should not be discussed.
4, do not ask the address.
Unless you want to visit a client's home (that depends on whether or not you are invited), do not ask the customer's address.
5, do not ask
experience
Personal experience is a person's card, and even privacy, so do not ask the customer's experience.
6, do not ask faith
Religious beliefs and political opinions are very serious.
7, do not ask the body.
Do not ask the customer's weight, not to say that he is fatter than others.
You can't ask others if they have cosmetic surgery, do they wear dentures or wig.
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